Customization:
Bugopolis provides
customization services including CVS integration, drop-down list
additions, schema modification, and more. We can customize any
of our systems to meet your organization's needs. For more infomation
and customization details, contact sales@bugopolis.com
.
Support Services:
Annual Support Subscriptions:
Our Annual Support Package will keep you up to date as the Gforge
and Bugzilla projects advance. Upgrades and security patches are
made available as they are produced and your server comes preconfigured
to accept them easily. This saves hours of engineering time and
is one of the best values we offer. The package also comes with
e-mail technical support with a guaranteed 24 hour turnaround
and telephone support for critical issues.
Training:
Training is available for both BugStation and ProjectStation
and can be tailored to fit your group's needs. We will carefully
analyze the audience and tailor a curriculum that fits their needs
and matches their skill level. For more
infomation and details, contact sales@bugopolis.com
.
Here are a couple of sample
training course outlines:
BugZilla
Basics Plus!
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BugZilla
Setup Crew Training
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This 8 hour course is divided
into two 4-hour training sessions designed to be spread
over a two-day period (which is ideal), but can also be
provided in an intensive one-day session with appropriate
break periods.
|
This 8 hour course is divided
into two 4-hour training sessions designed to be spread
over a two-day period (which is ideal), but can also be
provided in an intensive one-day session with appropriate
break periods.
|
Bugzilla
Basics Plus! Training Objectives:
Bugzilla Basics Plus! is designed to familiarize everyone
who will be using Bugzilla with the full capabilitites
of the program and their user roles. It is designed for
all levels of users, technical and
non-technical.
Once everyone who will be using Bugzilla is up to speed,
we delve into the Plus! aspect ofthe course. The instructor
flexes with your groups needs and skill levels and hones
in on more technical issues. For example, we can get into
the nitty-gritty on how to customize the Bugzilla UI via
the template toolkit and show you where to find more info
in the future as well as addressing any technical questions
your user group has at that time.
|
Bugzilla Setup Training
Objectives:
Bugzilla Setup is designed not only to provide immediate
hands-on use and reinforcment of skills learned in the
first course, it is also designed to shorten your groups
acutal setup time for your project.
During this course the group
will create an actual working Bugzilla setup that they
can begin to use immediately on the project.
The instructor will lead
you through selecting and implementing actual products,
components, version issues, milestones, etc. that
will be used for your project immediately following the
training.
Your setup will be implemented
and tested, your technical questions will be answered
and you will know where to find future technical resources.
|
Bugzilla
Basics Plus! Course Outline:
Using Bugzilla
Introduction
Create a Bugzilla Account
Anatomy of a Bug
Life Cycle of a Bug
Searching for Bugs
Bug Lists
Filing Bugs
Patch Viewer
Hints and Tips
User Preferences
Reports and Charts
Flags
Administering Bugzilla
Bugzilla Configuration
User Administration
Products
Components
Versions
Milestones
Flags
Quips
Groups and Group Security
Upgrading to New Releases
Bugzilla Security
Operating System
MySQL
Webserver
Customising Bugzilla
Template Customization
Template Hooks
Customizing Who Can Change What
Modifying Your Running System
MySQL Bugzilla Database Introduction
Integrating Bugzilla with Third-Party Tools
|
Bugzilla
Setup Course Outline:
Set up Administrator accounts
Identify Users and set up user permissions
Identify and implement actual
products for the project
Add components to products
Create product versions
Set milestones
Test new setup
Wrap up and general Q&A
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