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October 22, 2003 09:00 AM US Eastern Timezone

Bugopolis, LLC Announces Bugzilla Now!; Bugzilla Now! Makes Bugzilla Open-Source Defect Tracking Software Run Instantly

SEATTLE--(BUSINESS WIRE)--Oct. 22, 2003--Bugopolis, LLC., provider of turn-key solutions for open-source developer tools, today announced its newest product offering, Bugzilla Now!, which enables developer teams to run Bugzilla defect-tracking software instantly on their web browsers and to get software updates automatically. Bugzilla Now! the latest offering from a company dedicated to bringing open-source solutions to developers, removes the barriers that have kept many potential users of this highly sophisticated software from being able to benefit from its use. A good defect-tracking system helps reduce costs by providing IT support accountability, telephone support knowledge bases, and a common, well-understood system for tracking unusual system or software issues.

Among the dilemmas that stand in the way of corporations taking advantage of the ever-expanding catalog of open-source offerings such as Bugzilla are the difficulty and time required to install and maintain them. All too often, open-source tools remain the domain of developers who have the extra time and skill needed to make them usable. Reluctant to take advantage of solutions that require too much of their own resources to operate, many corporations have not adopted much of the new technology that would otherwise aid in reducing costs. Sticking with a known solution often appears less daunting even though it bares with it a hefty price tag.

Bugzilla Now! Is based on Bugzilla, the defect-tracking software developed by Mozilla.org that has in excess of 50,000 users. It is considered by many to be the de facto bug-tracking software against which all others are measured. "Bugzilla is very sophisticated defect tracking software, but the barrier for many potential users is that it is not easy to install or to maintain," says Bugopolis co-founder Jim Walters. "On average it might take an engineer two weeks to wrestle Bugzilla into working shape."

"Our mission -- to produce affordable alternatives for companies that do not want to diminish their bottom line by investing their engineering time in maintaining systems or by paying high license fees, and who want easy, reliable, secure access to best-of-breed open-source tools -- has been well received by our customers including the U.S. Navy , NASA, small development teams, universities and large petroleum companies," noted Walters. "The enthusiastic response of the market demonstrates that companies are hungry for reliable alternatives to products that carry with them high license fees, and that they are receptive to open-source solutions. The premise on which Bugzilla Now! works is simple," explained Walters. "You just run the system from your server; there is no software to install. The Perl modules and other components that are required for Bugzilla to function are already in place and there is no need for any additional engineering. You just put the CD in the server and pull up Bugzilla on your web browsers."

About Bugopolis, LLC:

Since Seattle based Bugopolis's founding in August 2002, it has shipped two other products, BugStation(TM) and ProjectStation(TM), server appliances that deliver open-source software solutions. Both have been finalists in the Best Developer Tools Award category at LinuxWorld in New York and San Francisco this year. The newest offering, Bugzilla Now!, is a fast and easy method for using Bugzilla. It offers the same software advantages found on the BugStation server appliance, but at a lower cost. "Some might wonder why we are offering a product that appears to compete with an existing solution," commented Walters. "The answer is simple. Not everyone needs the added features of a server appliance which delivers a higher level of security, full support, customization options and, of course, the appliance itself." Bugzilla Now! Is targeted toward the customer who is looking for a simple way to install, use and maintain Bugzilla and nothing more. It allows even companies with a very small budget to run the software without straining their financial or labor resources to get and maintain it. It is available for download or in CD format at: www.bugzillanow.com.

Email: sales@bugopolis.com

Call: 360-456-5817

BUGOPOLIS, LLC
1101 Seneca Street, Suite 1403
Seattle, WA 98101
U.S.A.

FAX: 206-621-1879